Secure Trade is an order protection service copyrighted by TradeValley.com. It increases the trust between buyers and suppliers by covering the product quality and delivery time. We know that you have requirements that need expert attention; therefore we track your shipments by using third party inspection services and report them in the system.
As online B2B global commerce has grown in recent years, bulk payment transaction infrastructures have become a must for a trustworthy and secure commerce.
However, many companies refrain themselves from online transactions due to possible personal data theft or lack of security measures during the process of payment gateways. TradeValley understands the importance of the security on e-commerce transactions and take all the precautionary care.
As a consequence, TradeValley has developed a payment infrastructure named “Secure Trade” as per latest technology. Secure Trade which holds security certificates at an international level for trustworthy trade, efficiently supports mass and high value transactions, cross-border and domestic payments with maximum security. With our advanced information technology and professional team, we are dedicated to offering the best international and domestic online trade services and networks providing high security for each of our clients.
As you’re choosing your preferred payment method, Secure Trade provides you an additional peace of mind.
In the event that either Product Quality or Shipment Date varies from what you and the supplier had agreed to in the Secure Trade online order, we will offer you assistance in reaching a satisfactory outcome, including getting your money back
Pro Tip: The Secure Trade online order is where you and your supplier define product quality and specify shipment date. Please review it carefully, so we can better protect you.
On Tradevalley.com, multiple payment methods are supported. Secure Trade online payment options include credit card and cash payment. Thus, you have the flexibility to choose how to pay.
Employing the latest technology, we secure your payment to make sure it gets to the supplier safely, and we developed Transaction Center to help you track and reconcile the fund's flow.
30 days after delivery, if you are not satisfied with the product quality, you may request a refund. We will help you investigate, mediate, and resolve your claim, plus reimburse you when appropriate. Your online order and communication records are the basis of refund resolution.
Look for and only work with Secure Trade suppliers. You can easily find them by looking for the Secure Trade symbol.
Make sure you pay online via TradeValley.com's secure payment platform. Keep in mind: The basis of protection is the TradeValley.com online order. It is only enforced when you pay online via TradeValley.com. If there’s an issue with your order, request a refund within 30 days of product delivery
during the production process and up to 30 days after products are delivered. Upon product delivery, please do inspect product quality right away to ensure satisfaction.
Secure Trade is free for buyers who carry out online transactions via TradeValley.com platform. While TradeValley.com charges transaction fees on certain payment methods to offset our operational expense in payment processing, we do not charge any additional fees for Secure Trade.
No, if you pay via PayPal or make payments to the supplier directly, your order is not covered by Secure Trade, which offers protection for on-time shipment and product quality. Only orders placed on and paid for through our site are covered by Secure Trade.